Please Note, that we are working hard to get your certificate to you in a timely manner but many factors are out of our control. Below is the timeline you should expect while studying with us. While you wait for your certificate, we are issuing Statements of Results and Proof of Completion letters, which carry significant weight for employment and further study applications.
Reasons for Delays in the Process:
- Changes in Administration Systems at SETAs: ongoing updates are impacting processing speed.
- Transitioning of Legacy Programs to Occupational Certificates (QCTO): in progress, introducing additional complexities.
- Backlogs Post Covid-19: delays in external moderation appointments by SETAs.
We understand the importance of timely certification for your career and education. While the above timeline provides an overview of the expected schedule, please be aware that certain factors may still cause additional delays.
Sparrow’s Commitment:
Our ETQA Team is working tirelessly to expedite the certification process.
Contact Us:
For any queries or concerns, feel free to reach out to us at certifications@sparrowportal.